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Customer Stories
At MSA, we know we make high quality products, but you don't have to take it from us. Check out some customer testimonials about how our products helped preserve health and safety in a variety of work site challenges.
We have invested in the ALTAIR io™ 4 Connected Gas Detector to ensure that each one of our operational field resources is provided with the best equipment to protect them.
The ALTAIR io 4 was really well received by the team in the field. The team is more confidently equipped and they trust what they see. Gas safety has become more effective and efficient with the ALTAIR io 4. Budget wise, with the MSA+ subscription program, we now have the best-connected gas detectors with high service level and with zero cash up-front.
On June 24, 2021, Owen Campbell—a first-year apprentice for a drilling company— sustained a “struck-by” first aid injury. A bridge contractor employee had accessed a restricted area of the bridge (a false work area) above Mr. Campbell without notifying anyone. The employee subsequently dropped a ten-inch spud wrench seventy-five feet through a gap in the false work deck, striking Mr. Campbell on the top of the head. Fortunately, however, Mr. Campbell’s MSA V-Gard® Full-Brim Hard Hat prevented severe head injury.
The G1 ticks all of the boxes of what we need in an SCBA … It alerts the firefighter when they have low air in their cylinder. It’s got the heads-up display. And the single battery eliminates a lot of battery changes that we had.
As the fire chief, it’s my responsibility to make sure all of our firefighters are as safe as we could possibly make them. We decided to order one LUNAR for every firefighter, so we have overall accountability … the combination between the LUNAR and MSA G1 gives us better overall management of the fireground. That gives me peace of mind.
Traditionally we used fixed point sensors but with the ongoing costs and maintenance we looked at different systems. The aspirated system came on top. Maintenance costs are dramatically reduced and parts are easier to change thus reducing callouts.
…the Bacharach PGM-IR for myself and my colleagues, is a gamechanger!! Nothing but great experiences with it and a 100 percent strike rate for finding leaks once you learn how to use it properly.
It’s a terrible thing that happened, but it’s a valuable lesson. It’s important everybody understands that simply wearing your PPE correctly could save your life. Guys get lazy or they put [their hard hat] on their shoulder or sideways or backwards. Thankfully this guy was doing everything right, so it was no fault of his own. Just some really bad luck.
I hit my MSA hardhat really hard, but since I had it on, there was no injury, no concussion, and I kept on working.
I have worked all over this country and beyond. I have been in the antenna of the Willis (formerly Sears) Tower, on the launch pad at Kennedy Space Center, deep in mines, and on off-shore rigs. I have been a firefighter, a medic, and decorated for valor by our state governor. But being given the Skullgard by those guys was my greatest accomplishment in safety. MSA was a part of that moment.
Had Mike not been hooked up, he possibly would have fallen backwards into the equipment behind him — or, worse yet, into the next bay. …MSA has been right here with us every step of the way.
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Success Stories
Worker Saved by MSA V-Gard® Helmet in Virginia – Jason Tice’s Story
A shoring brace was dislodged from a pre-cast panel and came crashing down from full height directly onto a worker’s head. The 42 ft. brace weighed over 400 lbs. and hit his V-Gard helmet dead center. Dave Hill, Executive Manager at Clark Construction Co. said, “It was definitely one of those times where I was like, ‘…please tell me he had his PPE on.’”
The worker sustained serious injuries. The surgeons treating the worker said if he had not been wearing his hard hat, he most certainly would not be alive today.
According to Hill, this accident really shook the team and everyone has rallied around the injured worker and his family. They have raised money for his family to help cover the family expenses while Jason is receiving intense medical care and rehabilitation.
Hill says the injured worker is lucky to be alive, and credits the V-Gard helmet with saving his life. “[The shoring brace] didn’t shatter the hard hat, but it did put one heck of a dent in it. It really did make such a tremendous difference.
I kept on working – Clint Brantley’s Story
I work for the pipeline division of John D. Stephens, Inc., a large contractor in the southeastern United States. We all use MSA helmets, but I bought the Skullgard® Helmet wide brim hat because it's simply the most protective helmet, while also being a dang good-looking hardhat. My workday starts at 6 A.M. and ends at 4 P.M. We work hard and do large pipeline construction. We work in holes that are dangerously deep, but safer because we use MSA products and of course, trench boxes.
In 2006, John D. Stephens erected a conveyor belt that crossed the Hartsfield–Jackson Atlanta International Airport to grade the area for the airport’s fifth runway. The company moved enough dirt to fill the Georgia Dome multiple times, providing Atlanta at the time with the busiest international airport in the United States.
Every worker at the company uses MSA. Our employer buys your hardhats as exclusive items used for safety, and always MSA. MSA products help to keep us safe from falling objects, rocks, falling branches, and dropped tools that could hit your head. Just the other day, as I lubed and fueled a front-end loader, I hit my MSA hardhat really hard, but since I had it on, there was no injury, no concussion, and I kept on working. MSA is the best hardhat and safety company around, and I always have a safe day with MSA!
Going Home Unharmed – Michael Benton Jr.'s Story
At around 6:00 PM on April 29, 2018, in Bay #11 of the United Dairymen of Arizona facility, tragedy struck.
Or, more precisely, what could have been a horrible accident was successfully averted.
Michael Benton Jr. had finished cleaning a milk tanker and had begun to descend a ladder. As he moved his foot downward, it slipped off the rung, and the unthinkable happened—he lost his balance. However, in that terrifying moment, his MSA fall protection equipment worked flawlessly. His EVOTECH® Full-Body Harness and Workman® Self-Retracting Lanyard held him securely, enabling him to rest the tips of his toes on the ladder and helping him avoid disaster.
Don Cookston, UDA’s Safety Manager, explained, “Had Mike not been hooked up, he possibly would have fallen backwards into the equipment behind him—or, worse yet, into the next bay.” Such a fall would certainly have meant serious injury or death. But, thanks to his MSA personal protective equipment, Mike went home that night unharmed by the incident.
Don Cookston and the employees of UDA have relied on MSA products for four years. In addition to the products themselves, Mr. Cookston values MSA Safety’s fall protection and air monitor training classes. “MSA has been right here with us every step of the way,” he stated. “Our sales rep, John Myers, has done so much to help me boost the safety program here at UDA…. MSA has helped with getting the correct equipment to assure we are staying in compliance.”
And that’s something Mike Benton—and all the UDA employees—can be thankful for every day.
My Greatest Accomplishment in Safety – Pete Englebert's Story
In a career filled with professional accreditations and certifications, Pete thinks his greatest accomplishment was getting his first Skullgard® industrial helmet.
One of Pete’s jobs was looking after the safety of structural steel erectors. "I would go up in the steel with them," he recalled, “and they did not take very kindly to that." Pete figured he was their safety guy, he should work where they work. The ironworkers thought he belonged on the ground and threatened to show him the fast way down.
"I’m not sure they weren’t half serious," he said.
Pete was undeterred. He had a job to do. If they wanted him off, they’d have to throw him off. Weeks turned into months. Resentment turned into respect; hostility became acceptance. "There was a union steward there who didn’t climb anymore," said Pete, "he slid down a column one day, instead of going to a ladder." At the bottom, his foot wedged between the column and a piece of angle iron. He fell sideways, shattering his ankle. One day, the steward called to Pete from across the parking lot and hobbled toward him with something behind his back.
The steward told him to take off that blankety-blank red plastic company hard hat, then pulled a white Skullgard cap from behind his back. "The guys came up to me and said you should be wearing this," he said. It was the steward’s old Skullgard helmet; the one he wore as a foreman.
It was in a bag beside him as he interviewed for an ESH/QA Manager position at a family owned business. There were eight divisions, each managed by a member of the family. All eight planned to interview Pete. For the first interview, a gentleman from the family asked, “What’s your greatest accomplishment in safety?”
Pete put the helmet on the table and told the story. He was hired on the spot.
MSA will be part of another major accomplishment in Pete’s life. When he retires, he plans to pass the helmet on to his son, Jim.