MSA & Globe - Frequently Asked Questions (FAQ)

1. Why did MSA acquire Globe?
2. Will my MSA or Globe Dealer change?
3. Will my MSA or Globe factory representative change?
4. I'm a current customer and I need product support. Who do I call?
5. I'm an MSA customer and I'm interested in Globe turnout gear. Who should I call?
6. I'm a Globe customer and I'm interested in MSA products.Who should I call?

1. Why did MSA acquire Globe?

   Helping to keep firefighters safe has been a constant of MSA's mission since the 1920s. With no product overlap between the two companies, the acquisition of Globe allows us to now provide head to toe protection to the North American fire service market.

   Our combined organization will leverage both companies’ deep knowledge of firefighter needs, as well as our intense dedication to the individual firefighter to create a dynamic new entity focused on advancing innovation in firefighter safety.

2. Will my MSA or Globe Dealer change?

   Please continue to work with your current Globe and/or MSA dealer; same as before the acquisition.

3. Will my MSA or Globe factory representative change?

   Please continue to work with your current MSA and/or Globe factory representative; same as before the acquisition.

4. I'm a current customer and I need product support. Who do I call?

   Please continue to work with Globe and/or MSA; same as before the acquisition.
   

   MSA Fire Customer Service 1-877-MSA-FIRE fire.CS@MSAsafety.com

   Globe Customer Service 800-232-8323 info@globefiresuits.com

5. I'm an MSA customer and I'm interested in Globe turnout gear.  Who should I call?

   Please call Globe Customer Service at 800-232-8323 or find a local dealer.

6. I'm a Globe customer and I'm interested in MSA products.Who should I call?

   Please call MSA Customer Service at 1-877-MSA-FIRE or find a local dealer.

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